To avoid duplicates and sync issues, always verify that items are properly linked.
Linked Customers
Open Linked Customer
Confirm each Customer has a linked QBO customer
Relink from the dropdown menu, if needed
Linked Products
Open the Linked Products
Confirm each Product has a linked QBO Product
Relink from the dropdown menu, if needed
Linked Work Order Types
Navigate to Linked Work Order Types
Confirm each Work order type has a linked QBO Service
Relink from the dropdown menu, if needed
Best Practice(s):
Always make changes/updates to Products and Services in Skimmer First. Review your linked items in Skimmer to ensure they still align. Then, confirm changes in QuickBooks.
Links are 1:1, meaning there needs to be one Product in Skimmer and one product in QBO.