No.
Returned or failed payments are not transmitted to QBO.
How the Sync Works
Here’s the flow:
1️⃣ Stripe updates Skimmer with the payment status.
2️⃣ Skimmer only syncs successful payments to QBO.
3️⃣ Returned ACH payments or failed card payments do not sync.
If you need those returned or failed transactions reflected in QBO, they must be handled manually within QBO.
What About Paper Checks?
Paper checks work differently.
If you record a refund in Skimmer for a paper-check customer:
➡ That refund will sync to QBO.
Quick Summary
Successful payments → Sync to QBO
Returned/failed ACH or card payments → Do not sync
Paper check refunds recorded in Skimmer → Sync to QBO
If something looks off in QBO, first confirm whether the original payment was successful — that’s the key