Chargebacks are not included in the Payouts report because Stripe removes disputed funds before sending the payout to Skimmer.
So by the time the payout appears in Skimmer, the disputed amount has already been deducted.
What This Means for Reconciliation
Because of this:
Your bank deposit may not match the payout total shown in Skimmer.
The disputed amount must be manually accounted for during reconciliation.
There is no chargeback entry synced to QBO from Skimmer.
In short: the payout reflects net funds after Stripe adjustments, but it won’t specifically list the dispute.
Best Practice for Reconciling
1️⃣ Go to Billing → Reports → Payouts
2️⃣ Compare the payout amount to the deposit in your bank account
3️⃣ If you received a dispute notification email that day, subtract the disputed amount to reconcile the difference
4️⃣ Add a manual note:
In Skimmer (Billing/Payment Notes) and/or
In QBO, if you track disputes there
Helpful Resource
You can find more details here:
https://thepooldeck.getskimmer.com/skimmer-billing-reports-94/billing-reports-payouts-1046